FAQ

Bluewave Finserv FAQ

  1. What loans do you offer?
    Home loans, personal loans, business loans, and loans against property.
  2. How quick is loan approval?
    Approvals within 24-48 hours, based on loan type and documents.
  3. Who is eligible?
    Individuals and small businesses meeting our criteria.
  4. What documents are needed?
    ID proof, address proof, income proof, and property documents (if applicable).
  5. How to contact support?
    Email :-info@bluewavefinserv.com

Terms and Conditons

Welcome to Bluewave Finserv. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By using our website or any of our financial services, you agree to comply with and be legally bound by these Terms and Conditions, our Privacy Policy, and any other policies referenced here.

2. Services Offered

Bluewave Finserv provides loan facilitation and financial advisory services including Home Loans, Personal Loans, Business Loans, and Loans Against Property. We act as an intermediary between the applicant and the lending institutions.

3. Eligibility

You must be at least 18 years old and legally eligible to enter into a binding contract under Indian law to use our services.

4. User Responsibilities

You agree to provide accurate, current, and complete information during the application process and to update such information as needed. Any false or misleading information may result in denial or termination of services.

5. Third-Party Links

Our website may include links to third-party sites. Bluewave Finserv is not responsible for the content, policies, or practices of these external websites.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Bluewave Finserv and is protected by applicable copyright and trademark laws.

7. Limitation of Liability

Bluewave Finserv is not liable for any direct or indirect loss or damage arising from the use of our website or services. Loan approvals and terms are subject to lender policies and verification.

8. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our services after changes means you accept the updated terms.

9. Contact Us

For questions regarding these terms, please contact us at:
📩 info@bluewavefinserv.in

SUPPORT POLICY

Bluewave Finserv Support Policy

  • Availability: Customer support is available 9 AM to 6 PM IST, Monday to Saturday, via email (info@bluewavefinserv.in)
  • Query Handling: We address loan application, repayment, and account-related queries with clear, timely responses.
  • Personalized Assistance: Dedicated team provides tailored guidance for individuals and small businesses.
  • Response Time: Emails answered within 24 hours; calls handled during business hours.
  • Escalation: Unresolved issues can be escalated to supervisors via email or phone.
  • Confidentiality: All interactions are confidential, adhering to data protection laws.
  • Feedback: Share feedback at info@bluewavefinserv.in to improve our services.

PRIVACY

At Bluewave Finserv, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, address, date of birth, income details, and identification documents when you apply for a loan.

  • Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

  • Communication Data: Any communications you send to us via email, contact forms, or customer support.


2. How We Use Your Information

We use your data to:

  • Process and evaluate loan applications

  • Communicate updates or offers related to our services

  • Improve website functionality and customer experience

  • Comply with legal or regulatory requirements


3. Data Sharing and Disclosure

We do not sell your personal information. We may share it with:

  • Authorized lending partners for loan processing

  • Service providers who assist with our operations (e.g., IT support, verification agencies)

  • Legal authorities, if required by law or regulation


4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure.


5. Cookies

Our website may use cookies to enhance user experience and analyze traffic. You can manage your cookie preferences through your browser settings.


6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@bluewavefinserv.in.


7. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.


8. Contact Us

If you have questions or concerns about this policy, reach out to us at:
📧 info@bluewavefinserv.in